Privacy and Confidentiality

The owner of this website is PRICADOR S.A. Registered in the Commercial Register of Las Palmas de Gran Canaria,
on page 172, volume 234 of the General Companies Register, number 138 of section three, sheet number 1,953, first entry.

Information on the Processing of Personal Data

In accordance with the applicable regulations on personal data protection, users of this website are informed that any personal data provided through cabauhotels.com will be processed in accordance with the principles of lawfulness, fairness, and transparency.

Specifically, the following information is provided:

Identity and contact details of the data controller:
The data controller is Vanessa Cabau Wolf, with contact email cabau@cabauhotels.com.

Contact details of the Data Protection Officer (DPO):
Users may contact the Data Protection Officer by email at cabau@cabauhotels.com or by writing to the controller at the address indicated above.

Purposes of the processing:
The personal data of users will be processed for the following purposes:

To manage reservations, enquiries, or requests made through the website.
To respond to communications received and provide support or information about Cabau Hotels services.
To send, where appropriate, informational or commercial communications related to the products and services of the hotel chain, provided that the user has given consent.

Legal basis for processing:
The processing of data is based on the performance of a contract or a prior request by the user, compliance with legal obligations, and, where applicable, the explicit consent of the data subject for the sending of commercial information.

Data retention period:
Personal data will be retained for as long as necessary to fulfil the purpose for which they were collected. Thereafter, they will be properly blocked for the duration of the legally established limitation periods.

Data disclosure:
Data will not be disclosed to third parties except where required by law or when necessary for the proper performance of the contracted services (for example, to technology or booking management providers), always ensuring appropriate security measures.

International data transfers:
In cases where international data transfers are made (for example, to technology providers outside the European Economic Area), such transfers will be carried out in accordance with the guarantees established by the applicable regulations, ensuring an adequate level of protection of personal data.

DATA PROCESSING INFORMATION

Website Management

Purpose: Processing and management of the data necessary for the functionality of the website.
Retention period: While consent remains valid.
Legal basis: Consent of the data subject.
Type of data: Basic identification data.
Disclosures: None expected.
International transfers: None expected.
Profiling: Not expected.

Web User Management

Purpose: Collection, registration, and processing of user data.
Retention period: While consent remains valid.
Legal basis: Consent of the data subject.
Type of data: Basic identification data.
Disclosures: None expected.
International transfers: None expected.
Profiling: Not expected.

Contact Form

Purpose: To handle inquiries and/or requests.
Retention period: While consent remains valid.
Legal basis: Consent of the data subject.
Type of data: Basic identification data.
Disclosures: None.
International transfers: None expected.
Profiling: Not expected.

Cookies Installation

Purpose: Management and installation of cookies.
Retention period: While consent remains valid.
Legal basis: Consent of the data subject.
Type of data: Basic identification data.
Disclosures: None.
International transfers: None expected.
Profiling: Not expected.

Compliance Management

Purpose: Management and processing of obligations and duties derived from compliance with applicable regulations.
Retention period: Until potential liability claims expire.
Legal basis: Compliance with a legal obligation.
Type of data: Basic identification data.
Disclosures: To public authorities or administrative bodies where required by law.
International transfers: None expected.
Profiling: Not expected.

Commercial Actions

Purpose: Collection, registration, and processing of data for advertising and commercial prospecting purposes related to our products and/or services.
Retention period: While consent remains valid.
Legal basis: Consent of the data subject.
Type of data: Basic identification data.
Disclosures: None.
International transfers: None expected.
Profiling: Not expected.

Image Processing

Purpose: Capture and use of images for advertising, promotional, or dissemination purposes.
Retention period: While consent remains valid.
Legal basis: Consent of the data subject.
Type of data: Basic identification data.
Disclosures: None.
International transfers: None expected.
Profiling: Not expected.

Job Pool Management

Purpose: Registration and processing of candidate data for staff selection and job pool management.
Retention period: While consent remains valid.
Legal basis: Consent of the data subject.
Type of data: Basic identification data.
Disclosures: To partner entities for recruitment and employment purposes.
International transfers: None expected.
Profiling: Not expected.

Purpose: Management of newsletter subscriptions and sending of corresponding communications.
Retention period: While consent remains valid.
Legal basis: Consent of the data subject.
Type of data: Basic identification data.
Disclosures: None.
International transfers: None expected.
Profiling: Not expected.

Cabau Rewards Management

Purpose: Registration and processing of data to manage Cabau Rewards membership and provide booking benefits.
Retention period: While consent remains valid.
Legal basis: Consent of the data subject.
Type of data: Basic identification data.
Disclosures: None.
International transfers: None expected.
Profiling: Not expected.

Accommodation Booking Management

Purpose: Registration and management of accommodation bookings.
Retention period: While consent remains valid.
Legal basis: Consent of the data subject.
Type of data: Basic identification data.
Disclosures: None expected.
International transfers: None expected.
Profiling: Not expected.

Check-in Management

Purpose: Collection, registration, and processing of client data for check-in purposes.
Retention period: While consent remains valid.
Legal basis: Consent of the data subject.
Type of data: Basic identification data.
Disclosures: To public bodies or authorities where legally required.
International transfers: None expected.
Profiling: Not expected.

Social Media

Purpose: Management of Cabau Hotels’ social media accounts.
Retention period: While consent remains valid.
Legal basis: Consent of the data subject.
Type of data: Basic identification data.
Disclosures: None expected.
International transfers: None expected.
Profiling: Not expected.

GENERAL CONDITIONS ON THE USE OF OUR WEBSITE.

Welcome to the website of CALA D’OR. In the aim of guaranteeing the good use of this site, please find below the conditions that regulate it. The user agrees to respect as well as to revise from time to time the said conditions. PRICADOR S.A. reserves the right to makes any changes it may consider opportune without prior notice.

INTELLECTUAL & INDUSTRIAL PROPERTY.

The rights governing industrial & intellectual property as regards the elements that appear on this page, such as; makes, commercial names, logos, names of dominium, photos, texts etc. are the property of PRICADOR S.A. and are fully protected under national and international law.

Any unauthorized use of these elements (images, texts, logos or any other material that appears on our website) such as the reproduction, publication, modification, addition, elimination or any other activity without the express authorization of PRICADOR S.A., supposes a violation of the law regarding intellectual and industrial property, as well as any other laws applicable.

The service of access to the bank of images in the section for ‘Professionals’ has its own set of conditions governing its use. In the event of the existence any kind of infraction, the titular of the contents is authorized to file legal proceedings to protect their constitutionally recognised rights.

CONTENTS.

In order to offer a quality service, PRICADOR S.A. reserves the right to make any changes it deems opportune, in products and services offered through its website, without prior notice.

As regards the price of services, PRICADOR S.A. can make changes without prior notice, however prices offered at the time of making a booking must be respected.

All offers are valid only during the period fixed by PRICADOR S.A. in its advertisements.

PRICADOR S.A. guarantee that the information regarding the description of the different hotels, the services on offer and any other content of the website, corresponds to reality.

PROTECTION OF PERSONAL DATA.

PRICADOR S.A. guarantees compliance with the organic law 15/1.999 regarding the Protection of Personal Data, with respect to personal data that has been obtained through this website.

PRICADOR S.A. also guarantee the confidentiality of all communication from users through the website.

PRICADOR S.A. reserve the right to use comments or opinions sent by clients for commercial ends e.g. the expression of satisfaction with a service offered to clients or the recommendation of services available on the website.

LINKS.

PRICADOR S.A. will not be held responsible for the information offered on other sites by third parties with links to our website. The existence of such links is for information purposes only without supposing a recommendation or an invitation to visit the said sites.

USER’S OBLIGATIONS.

The user of this website should act in good faith. It is expressly forbidden for users to infringe or try to infringe the security measures established for the good functioning of this web page, including but not exclusively: access to information or data of a reserved nature that are no aimed for visitors to the site, the sending of virus or Spam mail. The infringement or attempted infringement of the system’s security or of restricted information gives PRICADOR S.A. the right to pursue such activity and demand either civil or penal responsibilities.

RESPONSIBILITY.

PRICADOR S.A. cannot be held responsible for:

Interruptions to availability of information due to cuts in the power supply.

Internet, disconnection from the net, caused by forces out with the control of PRICADOR S.A.

Damage caused by computer virus.

Defective use of website by users. Users are responsible for communications sent to PRICADOR S.A. as well as the data they introduce, and consequently for any problems caused by false or erroneous data.

PRICADOR S.A. can interrupt the service of its website, with justification and for security reasons, without the user having cause to make any claim eg. for maintenance purposes, to modernise or restructure the computer’s resources to improve services.

ADVERTISING ON OUR WEBSITE.

In the event of third parties incorporating adverts on our page by way of banners, links, pop-ups etc. the firms concerned state that they comply with the legislation regarding intellectual and industrial property, and so they are solely responsible for the images, texts, logos and information contained in the said advertising.

INFRINGEMENT OF THE CONDITIONS.

PRICADOR S.A. reserves the right to demand civil or penal responsibility against anyone who infringes the established conditions.

NULED CLAUSED.

Should any condition of these clauses be ruled null by a judge, it does not invalidate the rest of the clauses or suppose the invalidity of the agreement as a whole.

LAW APPLICABLE.

Any controversy originating from, any of the contents of this page or any of the conditions established for the it’s correct use, will be resolved under Spanish law, under the jurisdiction of the courts of the Balearic Islands.

Privacy and Confidentiality Policy

Company Information